Some Tips in Choosing Travel Agents
In the travel industry, there are several designations that help you identify agents who are knowledgeable about certain cruises. The travel agents you choose should be an ACC (Accredited Cruise Counselor), MCC (Master Cruise Counselor), or ECC (Elite Cruise Counselor). You should also request for an Agent who is a top producer with your preferred cruise line. Someone who books 10,000 cruises per year have more than 100 times efficiency to someone who books only 100 cruises per year. They can use that clout to negotiate better prices, get free upgrades or amenities and even resolve problems with regards to customer treatment if one develops. A good measure of a quality travel agent is their being responsive to you, a prospect client, even when you’re still inquiring. They should be able to reply within 1 business day, whether you communicate by phone or email. By then, they should have the answers to your queries about the cruise.